HOLIDAY INN EXPRESS & SUITES - PLAYA DEL CARMEN BY IHG | Stay downtown in Playa del Carmen

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Key details

Hotel Overview

Av. Constituyentes Entre Av. 10 Y Av. 15, Playa del Carmen, Mexico, 77710

Holiday Inn Express & Suites - Playa Del Carmen By Ihg - Downtown hotel with pool near Mamitas Beach Club

Located on Constituyentes Avenue between 10th and 15th Avenue in downtown Playa del Carmen. The property provides easy access to the city center, beaches, and famous nightclubs. A ferry to Cozumel Island is 20 minutes away. Amenities include an outdoor swimming pool, a fitness center, and free WiFi. The hotel offers a free Express Start Breakfast buffet available from 7:00 AM, featuring fresh juices, coffee, fruit, a hot station, a cold station, eggs, and bread. Business facilities include a business center and two meeting rooms with capacity for up to 100 persons. Safety features include a carbon monoxide detector, fire extinguisher, smoke detector, security system, and first aid kit. The reception staff speaks English and Spanish. Check-in is from 3:00 PM.

Additional perks of the hotel

High-velocity internet access

Dry cleaning and laundry services

Rooftop terrace

Tour desk for sightseeing trip organization

Coffee and tea in a common area

Ironing facilities available

Salon for special events

Accommodation Options

The hotel offers 91 rooms including Standard Rooms and 57 Suites. All rooms include premium bedding, a pillow menu, laptop-compatible safes, and laptop-friendly workspaces. Suites are equipped with a microwave and refrigerator. Private bathrooms feature showers, complimentary toiletries, and hair dryers. Rooms include air conditioning, soundproofing, flat-screen TVs with cable channels, tea and coffee makers, and sitting areas.

Other conveniences

Bedside outlets

Plush duvets

Trouser press

Garden furniture

Wardrobes

Free local calls

Tumble dryer in select rooms

AM/FM alarm clock

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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.

Standard King Room Balcony Mid Floor

Max:

2 persons

31 m²

Shower

Coffee machine

room details

Check Prices

Queen Suite Two Queen Beds

Max:

2 persons

40 m²

Shower

Coffee machine

room details

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King Suite Balcony

Max:

2 persons

31 m²

Shower

Coffee machine

room details

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Room Rates & Availability Tracker

Find Deals for Your Travel Dates

Transportation Tips

Transportation Options

City Centre

Playa del Carmen400 m

Airports

Aeropuerto de Playa del Carmen (PCM) 1.7 km

Cancun (CUN) 55.9 km

Amenities

Thoughtful hotel amenities for a comfortable stay

Free Wi-Fi

Free parking

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Dryer

Services

Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Snack bar

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Sun loungers
Leisure/ TV room

Room features

Air conditioning
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Hotel Location

Av. Constituyentes Entre Av. 10 Y Av. 15, Playa del Carmen, Mexico, 77710

Map view

Av. Constituyentes Entre Av. 10 Y Av. 15, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Quinta Avenida

610 m

Landmark

Los Fundadores Park

1.2 km

Museum

Museo Frida Kahlo Playa Del Carmen

690 m

Beach

Kool Beach Club

880 m

Beach

Mamita's Beach Club

1.1 km

Landmark

Gaston Charo Art Gallery Playa del Carmen

610 m

Landmark

Sun Jaguar

760 m

Church

Nuestra Senora del Carmen Catholic Church

1.6 km

Landmark

Galeria de Arte 5ta Avenida

840 m

Gallery

Tierra Huichol

870 m

Landmark

Galeria Lamanai

890 m

Landmark

La 5ta Hacienda

940 m

Landmark

La Sirena's Fine Mexican Handcrafts

1.0 km

Landmark

Corazon de Mexico

1.1 km

Nearby

Mall

Quinta Alegria Shopping Mall

140 m

Museum

3D Museum of Wonders

570 m

Night club

Coco Bongo

390 m

Beach

Playacar

120 m

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

170 m

Gallery

Riviera Art Gallery

180 m

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

190 m

Gallery

La Galeria de Playa Art Gallery

390 m

Avenida entre 24 y 34 calles 5a

Caminarte

390 m

Aquarium

Aquarium Beach

380 m

Shopping Area

Plaza Las Americas

100 m

Store

MEGA Soriana

290 m

Casino

Grand Riviera Casino

410 m

Shopping Area

Plaza Calle Corazon

320 m

Night club

Salon Salsanera

330 m

Store

DAC Verduras y Frutas

380 m

Restaurants

Senor Frog's Playa del Carmen

330 m

Calle Quinta Avenida Calle 22 Norte

Jarritos y Cazuelas

100 m

Avenida Constituyentes Entre Av 10 y Av 15

Moots

60 m

Av. Constituyentes corner 15 Av Norte

Kaxapa Factory

500 m

Calle 10 Norte and 15-20 Avenida

El Chuleton

190 m

Avenida Constituyentes 180 Loc. 13 Plaza Las Perlas Junto A Viva Aerobus

Don Sirloin

340 m

Constitutyentes corner with Avenida 25

Amaranto Bistro

200 m

Calle 14 norte con Z.F.M.

Mimi & Co

200 m

Avenida 10 Entre 14 Y 14 Bis

Guest Reviews & Ratings

What Guests Are Saying?

Frederick

United States, April 2024

8.6/10

Staying at this hotel was a pleasant experience overall. The rooms were immaculately clean and comfortable with a lovely balcony offering a good view. The location was convenient, just a short walk from the bustling 5th avenue and city center. The dining atmosphere was very friendly, though the menu could use some more variety. The facilities were well-kept, providing a delightful stay.

Rooms

9.0

My room with a King size bed was kept spotlessly clean and had a balcony with a good view.

Service

8.0

Location

9.0

The hotel is conveniently situated near the famous 5th avenue, close to the city center, and just a short 5-10 minute walk from the main shopping street and the beach.

Dining

7.0

The dining experience was delightful with a very friendly atmosphere. I enjoyed the smoked meat, but more menu options would enhance the experience.

Facilities

9.0

The facilities were well-maintained, providing a comfortable and enjoyable stay.

Charlie

United States, February 2024

8.2/10

The hotel had a lovely view and clean rooms with a balcony, making my stay very comfortable. The location was excellent, close to the bus station and main shopping areas, which was convenient for exploring. The dining experience was friendly, but the menu was limited to oatmeal. The price was fair for the value received.

Rooms

9.0

I loved the clean rooms with a King size bed and balcony overlooking the beautiful view. Everything was spotlessly clean, and the bed was very comfortable.

Service

8.0

They offered convenient services like dry cleaning, housekeeping, and laundry.

Location

9.0

The hotel's location was perfect, near the beach and within walking distance of the bus station and main shopping areas. It made getting around easy and enjoyable.

Dining

7.0

The dining atmosphere was very friendly, and they served a satisfying meal that included oatmeal. However, I wished there were more options available.

Facilities

8.0

The hotel provided essential facilities and amenities for a comfortable stay. The atmosphere was inviting and provided everything I needed during my visit.

Allen

United States, January 2024

9.6/10

I felt so lucky to stay at this hotel! The location is unbeatable, just in the center of the 5th Avenue and minutes away from the beach. The rooms were spotlessly clean and the King size bed was a dream come true. The dining experience was warm and welcoming with delicious home-made Majorcan products. The facilities were top-notch, providing everything I needed for a perfect stay.

Rooms

10.0

My room with a balcony was absolutely spotless, and the King size bed was so comfortable. The view from the room was breathtaking.

Service

9.0

The staff went above and beyond to ensure a fantastic stay.

Location

10.0

The hotel's location couldn't be better! Everything is within a short 5-10 minute walk, from the main shopping street to the stunning beach.

Dining

9.0

The dining atmosphere was so friendly and inviting, and the home-made Majorcan products were a delightful touch.

Facilities

The facilities were fantastic, offering everything I needed for a comfortable and enjoyable stay.

Anne

United Kingdom, July 2023

8.8/10

I had a wonderful stay at this hotel! The room was impeccably clean and cozy, and the staff provided excellent service. The location was perfect, just a short stroll away from 5th Avenue and some fantastic local restaurants. However, the dining options were a bit limited. The facilities were top-notch, and the value for money was great.

Rooms

9.0

My room with a King size bed and a balcony had a stunning view and was kept spotlessly clean.

Service

8.0

Location

10.0

The hotel's location was fantastic, close to 5th Avenue for entertainment, local restaurants, and just a stone's throw away from the beach and upscale shopping areas.

Dining

7.0

The dining experience was enjoyable with a very friendly atmosphere and delicious artisan bread, but the variety could be improved.

Facilities

9.0

The hotel's facilities were outstanding, offering everything needed for a comfortable and enjoyable stay.

Ted

United Kingdom, July 2023

9.0/10

The hotel is a gem! It offers breathtaking views, a spacious king-size bed, and a lovely balcony, all kept spotlessly clean. However, the price could be a bit steep for some, but the value is truly worth it.

Rooms

9.0

I was mesmerized by the stunning views from the room, and the king-size bed was incredibly comfortable. The balcony added a special touch to the experience, and everything was maintained meticulously clean.

Service

9.0

From dry cleaning to housekeeping, everything was handled with care. The option for grocery shopping service was a convenient touch, and assistance with tours and tickets made exploring the area a breeze.

Location

10.0

This hotel is like a dream for travelers! It's nestled near the famous 5th avenue and close to the city center, making it super convenient to reach all the attractions. Being within walking distance of the ADO bus station was a huge plus for exploring further afield.

Dining

8.0

The dining experience at the hotel was exceptional, with a very friendly atmosphere that made me feel welcome. The pasta dishes were delicious and satisfying, adding to the overall delightful stay. However, the pricing for dining might not fit everyone's budget.

Facilities

9.0

The hotel's facilities were top-notch, providing all the necessary amenities to ensure a comfortable stay. The exceptional cleanliness and modern ambiance added to the luxurious feel of the property.